HubSpot reviews

3.4

54% would recommend to a friend

(4,158 total reviews)
avatar

Yamini Rangan

64% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Sep 23, 2015

I felt duped.

Recommend
CEO approval
Business Outlook

Pros

- Free food - Free beer - Great pay (if you are a developer) - Fun parties - Some cool people - Amazing benefits - Free gym - Great on the resume - Unlimited vacation policy - Stock options

Cons

- Frat house college type culture. Can be fun sometimes but is mostly horribly juvenile and unprofessional. Can be very hard to work as a serious professional in this environment. - Extreme lack of diversity on all counts. If you are white, extroverted, and come from a wealthy family, you will fit right in. If you are none of those things - good luck to you and your sanity. - Still tries to act like a start up when there are now well over 1000 people. The lack of structure worked once, but now it feels very messy and too loose. A lot needs to be tightened up (in a way that doesn't lose the casual atmosphere altogether). - Unqualified and inept management. It appears that once you have been at HubSpot for x many years you get promoted to management, no matter if you were a developer or a support 'engineer', which is an absolute nightmare for real professionals to work under. - Unmet expectations. They do a great job marketing themselves to potential hires, saying how they are truly changing the world, how there is infinite opportunity in the company, how they are the best of the best, that it is harder to get into HubSpot than Yale, that culture and transparency is the #1 priority. Never in my life have I felt so duped. When you are done drinking the Kool-Aide and realize you have been had on all counts, you will feel extremely disheartened and disappointed. - Unmet role expectations. I was sold on a position that was 100% different than what was offered. When it was time to get to work, my daily tasks were far below my skill set and offered no challenge. - Too many young people and too much drinking. There are taps in the kitchen, and all big parties are heavily alcohol involved. Again, if you are a frat house type extroverted person, you will love it. if not (especially introverted developers) you will feel left out. - Hidden HR Department. HR is deftly called "People Ops", and people are left in the dark about the support they can offer to employees. When I needed to reach out to HR I had to ask several people for who to contact because I had no idea how to find them. This is deeply troubling as many teams are rich with conflict and politics, and HR could help resolve this issues before they compound into bigger problems.

avatar
HubSpot Response
10y
This review saddens me deeply, and most of all, I'm disappointed by the fact that you felt HR hard to find because our people ops team does a great job helping people sort out situations like this--our team will work on some options to ensure that it's abundantly clear that's an option all employees are not only able but encouraged to take, so that's on me to make more front and center and communicate more effectively. I would welcome a discussion any time if you want to chat about your experience (both the candidate and employee side), so let me know--happy to sit down or to take additional feedback via TinyPulse on how we can do better.
5.0
Sep 20, 2015
Recommend
CEO approval
Business Outlook

Pros

I have worked in media sales for Irish companies over the past 15 years and Hubspot is by far the best company I have ever been part of. Hubspot hires primarily for fit which involves attitude and ability. Yes the interview process is rigorous and can be long, as the policy is one of “hire to keep” rather than “hire to fire” as other companies tend to do. I love that Hubspot Dublin, Boston, Sydney and now Singapore is staffed with really smart people who are keen to learn, open to being coached, ambitious to progress and aim to help together. This would explain the exceptional global growth with everyone going in the same direction with complete openness and transparency.

Cons

I have been working for Hubspot in Dublin since they opened in March 2013. This is a really busy environment where everyone’s success is mutually interdependent. There is a big focus on being both an individual contributor and being part of a team; hence working with colleagues to assist prospects and customers whilst being responsible for your own activities is huge. There is a strong focus on accountability and metrics; so if you don't do busy environments or if you are a solo operator who prefers to fly your own flag and if you are not comfortable with transparency and visibility then Hubspot is not for you.

5.0
Sep 19, 2015

Love it here

Recommend
CEO approval
Business Outlook

Pros

Fantastic engineering talent and culture. I can't say enough how skilled, friendly, and dedicated everyone is at HubSpot. It's awesome how much trust is put in employees to solve for and do right by the customer. So many opportunities to learn, collaborate, and grow.

Cons

Getting up to speed when first joining can be somewhat intense, but once you get into the groove, it's great!

avatar
HubSpot Response
10y
I love that you called out how our engineering team is empowered to solve for the customer--that's one of my favorite parts of our culture code, and I'm glad to hear it came through in your early experience with the company. Thanks for a thoughtful review, I promise to keep working to make the company feel small even as we grow! -Katie
Viewing 3955 - 3957 of 4,158 Reviews

Glassdoor has 4,747 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.