HomeSense reviews

3.8

82% would recommend to a friend

(849 total reviews)
avatar

Ernie Herrman

86% approve of CEO

59% positive business outlook

HomeSense has an employee rating of 3.8 out of 5 stars, based on 849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeSense employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

849 reviews
2.0
May 8, 2018

Associate/Cash Office Associate

Recommend
CEO approval
Business Outlook

Pros

Great wage for younger adults/kids in college/sixth form. Work isn't particularly difficult Short shifts if that's what you want

Cons

Management have no order to what they do. They almost seem like none of them want to do it, but eventually someone has to. Scheduling is a nightmare. If it isn't changed last minute then it's not available. Multiple shifts were changed on the day or the day before; With no communication or effort to notify you. The work is boring. If you show a slight ability to do one thing, you will only do that thing. They won't make the effort to change things up, then they wonder why everyone hates coming to work. Laziness was rife. Everyone knew they could get away with doing nothing, management included. As much as I was a part of it, it wasn't particularly great to see 3-4 people having random breaks for coffee or tea, managers included. By all means go have a drink, but dragging both managers and the same 2-3 people up to sit upstairs and natter for up to an hour just makes everyone else who's not doing that fed up. No real chance to progress. Unless you fancy dedicating your life to it. Going from an entry-level to a management level can take upwards of a year if you're picked, and its up to the current managers to progress you forward. Spending 12+ months to get 40 hours a week and almost identical pay to entry level isn't worthwhile. The amount of visits from Upper-management and the changes they demand is mind boggling. Multiple times in a month large sections, if not the whole lot, would be moved around for seemingly little reason. It almost seemed like the only time effort was put in was for some snobby higher up to have a slow walk round the store, give little advice and leave. The disconnect between store staff and management couldn't have been more evident.

5.0
May 7, 2018

Sales associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work and great co workers

Cons

Low pay and management lacks listening skills sometimes

2.0
Apr 25, 2018

USA Division

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The store has been created as a concept store. Large box store with furniture and big ticket items being the focus for the US market. Nice products and much customer service needed. Much more than any other TJX store. Benefits for full time employees.

Cons

It is retail. A pig is still a pig, even with a bow on it. Constantly shifting hours, no consistence, very difficult for work life balance. When store first opened fully staffed with full time and part time associates. As the store matured, the hours for part timers seemed to evaporate. Full time associates responsible for everything and every job, pulled in every direction. The part time associates were not getting scheduled so many found new jobs or called out, not giving notice. Moral suffers. People leave right and left, management as well. No direction for employees remaining just a pat on the back and a blank statement that things will improve.

Viewing 790 - 792 of 849 Reviews

Glassdoor has 885 HomeSense reviews submitted anonymously by HomeSense employees. Read employee reviews and ratings on Glassdoor to decide if HomeSense is right for you.