HomeGoods reviews

3.4

52% would recommend to a friend

(4,162 total reviews)
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Ernie Herrman

52% approve of CEO

43% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Mar 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Strong team that works hard together. Everyone treats each other as family and is more than willing to help each other out.

Cons

Lack of training in every position. It's a very faced paced store so you either sink or swim!

3.0
Mar 1, 2015
Recommend
CEO approval
Business Outlook

Pros

My main manager was very approachable and genuine and the open door policy was encouraged. Free food was a regular occurrence subsidized by the company. Each month we had a birthday cake at the end of the month for everyone's birthdays that month. There was always stuff to do so I was rarely bored. The breaks are 15 minutes long (paid) and lunches are either 30 or 45 minutes (not paid). Hours were good and I was able to take a lot of extra shifts from my coworkers. I was paid time and a half to work on days life Christmas Eve and New Years eve/day. The Company has an annual fundraiser for St. Jude's children's hospital. You're given a generous 12 tardies and 12 call outs each year before you're fired, repeating on the date of your employment.

Cons

The schedule only came out a week in advance, however you could make requests for time off with 2 weeks notice. Raises are annual and less than 50¢. Customers here have a sense of entitlement that I've never seen in any other store and there are no reprocissions or rules to stop their blatant disrespect of the store and its employees. Customers have to sign paper receipts, which is great if you really liked living before the Internet. The DataBase went down about 4 times during the 6 months I worked there, and we had to call to validate card purchases over $50. There's a lot of pressure to push this bogus credit card on the customers which makes it hard to be genuine with them. And during the holidays you're required to ask about buying giftcards as well. The playlist is the same everyday and mostly upbeat pop music moms would like, which compromise 90% of the customer base.

1.0
Feb 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Store is clean and has nice merchandise. Sales associates were easy to work with

Cons

Store manager is NOT a nice person. There was one coordinator who acted like they were a manager and would micromanage all the sales associates. Also the pay was really low and the hours were cut for everyone after a few months. And the store IS NOT ADA friendly!!!

Viewing 163 - 165 of 4,162 Reviews

Glassdoor has 4,260 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.