the management, district and store, had a very difficult time communicating expectations to everyone. those people that were on the same page today were gold but ten minutes later they needed to be fired for sneezing at the wrong time. its a mild exaggeration but truely only a mild one. If the store and district manager gave the staff the support they needed to do a good job it could have been accomplished. I believe that both were way out their element, one was a former mall clothing store manager who could not make it in a single store without hr having to come and investigate the situation then transfer her to another store. the other was a former book store manager, with not a lot of sense of style for a store that prides itself on style.