HomeGoods reviews

3.4

51% would recommend to a friend

(4,159 total reviews)
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Ernie Herrman

52% approve of CEO

44% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jul 18, 2014
Recommend
CEO approval
Business Outlook

Pros

30 hours a week is considered full time for coordinators Great health benefits Ability to win gift cards

Cons

-Extremely low pay -Work you to death -Poor communication skills from management. Perhaps if the store has extended their hours, management might want to make sure their employees are aware of this-hello? -Corporate is so afraid of negative comments from customers that they bend over backwards for them while throwing their employees under the bus and then they back up and run over us again -Corporate is so afraid of the employees talking about unions that we aren't allowed to have reading material-magazines-in the break room as we might be hiding union propaganda inside -Never have enough workers on duty to properly run the store but when we complain we are told they weren't given enough hours for payroll. Yet most days we will have all 3 managers at the store sitting in the office doing what??? -Unrealistic guidelines and policies. Voids are to be avoided like the plague. Doesn't matter if it was the customer's fault or if they changed their mind. You will bring down the wrath of the store gods if your voids are over whatever stupid percentage they deem unacceptable -Expecting merchandise coordinators to "own" the sales for their departments. I can't help if sales are down in my department from last year as I have NO control over someone purchasing anything. But to the managers/DM this is an excuse as they think we have some invisible control over people's wallets and that rearranging a feature or endcap will magically make the crappy items we sell fly off the shelves -Cheaply made and poorly constructed furniture is sold too often. For every Lane or Broyhill, we carry 10 pieces of MDF crap -Only you and McDonald's give their employees info on low income programs that the employees probably qualify for because you pay them so LITTLE -Instead of making us BEG customers for charity donations, donate a per cent of your profits from 1 days sales like Target. Lord knows you earn enough profit off our backs -=-

5.0
Jul 16, 2014
Recommend
CEO approval
Business Outlook

Pros

There are many reasons why HomeGoods is the perfect retail job. For one I have consistent working hours that never change unless i'm need earlier than my scheduled time. Its also a great for getting merchandising skills that could be helpful when applying for other retail job. They also reward there associates with gifts and gift cards.

Cons

The starting pay is very low.

3.0
Jul 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Co-workers are very friendly, willing to help others out, a majority of the coordinators are not stuck up and are actually nice. Flexible schedule. 45 minute lunch if you work a shift longer than 6 and half hours.

Cons

The amount of pay one gets for the massive amount of job responsibilities one has as a Sales Associate. Minimum wage for cashiering, carrying out furniture, assembling furniture, merchandising, carrying things for customers, taking phone calls, calling like 5 other HomeGoods for a customer to look for a specific item, organizing/recovery, processing returns, emptying "tanks"(rolling shelves of products), etc etc. While HomeGoods has about 15 billion dollars in profit every year, they should compensate the employees that make it possible. I guess the company is greedy enough to only give employees a 10% discount. Have to request days off 2 weeks in advance. Cashiers are blamed for item voids(taking an item off a total after having scanned it) when it really is the customers' indecisiveness to blame. So when item voids get above 1.5% management gets mad. Higher career opportunities are limited until someone leaves which many will not for a long time.

Viewing 4021 - 4023 of 4,159 Reviews

Glassdoor has 4,257 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.