HomeGoods reviews

3.4

52% would recommend to a friend

(4,162 total reviews)
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Ernie Herrman

52% approve of CEO

43% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Mar 1, 2015
Recommend
CEO approval
Business Outlook

Pros

My main manager was very approachable and genuine and the open door policy was encouraged. Free food was a regular occurrence subsidized by the company. Each month we had a birthday cake at the end of the month for everyone's birthdays that month. There was always stuff to do so I was rarely bored. The breaks are 15 minutes long (paid) and lunches are either 30 or 45 minutes (not paid). Hours were good and I was able to take a lot of extra shifts from my coworkers. I was paid time and a half to work on days life Christmas Eve and New Years eve/day. The Company has an annual fundraiser for St. Jude's children's hospital. You're given a generous 12 tardies and 12 call outs each year before you're fired, repeating on the date of your employment.

Cons

The schedule only came out a week in advance, however you could make requests for time off with 2 weeks notice. Raises are annual and less than 50¢. Customers here have a sense of entitlement that I've never seen in any other store and there are no reprocissions or rules to stop their blatant disrespect of the store and its employees. Customers have to sign paper receipts, which is great if you really liked living before the Internet. The DataBase went down about 4 times during the 6 months I worked there, and we had to call to validate card purchases over $50. There's a lot of pressure to push this bogus credit card on the customers which makes it hard to be genuine with them. And during the holidays you're required to ask about buying giftcards as well. The playlist is the same everyday and mostly upbeat pop music moms would like, which compromise 90% of the customer base.

2.0
Feb 27, 2015
Recommend
CEO approval
Business Outlook

Pros

A fun environment depending on which employees you work with on the floor. Also, you may sometimes come across a few polite and sociable customers who make your job feel a little more rewarding.

Cons

Many of the managers there had little to no concern for employees that weren't their "favorites". Managers often gave contradicting orders which lead to you getting in trouble. Terrible pay for that type of work.

Viewing 3967 - 3969 of 4,162 Reviews

Glassdoor has 4,260 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.