GoTo reviews

3.7

60% would recommend to a friend

(1,407 total reviews)
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Rich Veldran

48% approve of CEO

42% positive business outlook

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jan 19, 2024

Run Far From This Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote, unlimited PTO and insurance… HOWEVER….

Cons

Each year there are huge layoffs just to make their numbers look right to stakeholders. It doesn’t matter how much you contribute to the company, no one is safe. After the three years being in this company, I had different managers for each quarter… I wish I was exaggerating. There was no real growth for my team or I. Our team had an toxic employee and when addressing to managers it was swept under the rug up until it was escalated to HR by multiple people. It was ONLY THEN we were heard. Change is good but every year a reorganization structure is insane. Stay far from this place. Also, we once had summer hours, that was taken away… then they took away mental health days and CEO’s excuse was “because other companies are asking employees to come into the office, and we are not…” so take our perks away? I joined this company because of their once amazing perks. Now? They’re just an regular ol’ remote company who don’t care about their employees. Everyone is looking for themselves.

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GoTo Response
2y
We value your honesty and want to address your concerns directly. Firstly, we're glad you found value in our perks - remote work, unlimited PTO, and insurance. We also understand that some significant concerns overshadowed your experience. We never make decisions regarding people lightly, but we hear you. Market conditions are ever-changing, and realignments to that effect are difficult to experience. We strive to provide support and resources during such transitions. While we do not know the details of the team situation you mentioned, we apologize for any frustration or discomfort it may have caused you and anyone at GoTo. We take all reports of misconduct seriously and are dedicated to fostering a safe and respectful work environment for everyone. Any and all feedback is essential in achieving this goal. Thank you.
3.0
Jan 18, 2024

work life balance

Recommend
CEO approval
Business Outlook

Pros

work life balance work from home

Cons

customer support does not give a good experience

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GoTo Response
2y
We appreciate your thoughts and are glad you enjoy the flexibility at GoTo.
2.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent benefits while you're employeed.

Cons

The company has gone through a series of changes led by greed. Total disregard for human value.

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GoTo Response
2y
Hi there. We appreciate your honesty and are very glad you are at GoTo. To your point about human value, every GoGetter, former, current, and future, deserves respect and recognition. All are treated with it here, regardless of business decisions or outcomes.
Viewing 289 - 291 of 1,407 Reviews

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