GoTo reviews

3.7

60% would recommend to a friend

(1,407 total reviews)
avatar

Rich Veldran

48% approve of CEO

42% positive business outlook

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jan 10, 2025
Recommend
CEO approval
Business Outlook

Pros

People, platform, service, market reputation

Cons

Too many changes (owned by PE - they owe investors, not employees), customer care is slow to respond (closed tickets without much info), constant leadership changes,

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GoTo Response
1y
Hi there – While our decisions are strategic and aligned with the company’s larger goals, we understand that change can be challenging. Leadership transitions are a natural part of growth, but we remain committed to fostering a culture that encourages innovation and employee satisfaction. We appreciate your feedback and wish you all the best in the future.
4.0
Jan 9, 2025

Good leadership

Recommend
CEO approval
Business Outlook

Pros

Operations leadership is very strong

Cons

The company is in a challenging industry

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GoTo Response
1y
Thanks for your review!
4.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

People are good and working fully remotely is a benefit

Cons

Multiple rounds of redundancies per year

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GoTo Response
1y
Hello - Thank you for your review.
Viewing 133 - 135 of 1,407 Reviews

Glassdoor has 1,594 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.