GoTo reviews

3.7

60% would recommend to a friend

(1,407 total reviews)
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Rich Veldran

48% approve of CEO

42% positive business outlook

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Apr 9, 2018

Some great people/opportunity, but a lot of challenges

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the best people I've worked with. I learned so much and was challenged while working at LogMeIn - I would say 3 of the 4 years were pretty great.

Cons

There are enough people who are difficult to work with for it to be a very stressful environment. People are promoted based on their ability to manage up, but they do not have the skills or personality to manage a team. Management is aware of the issues but has yet to take action. Work/life balance is also incredibly difficult. Many people have to work nights & weekends to keep up with the pace, and because of all the meetings during work hours.

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GoTo Response
8y
We hope you enjoyed your time with LogMeIn and glad you worked with some of the best people in your career. Mobility is important to LogMeIn and our continued growth as a company and employee development. Our merit process is woven into our company values. We promote hard workers who also live LogMeIn values. We recognize we can also continue to provide comprehensive and robust training to managers. We know that work does not always happen between the hours of 9-5 and also recommend employees talk to their manager and HR Business Partner around setting work expectations. Thank you again for your time and feedback. Jason
1.0
Apr 4, 2018

Terrible Company, Stay Far Away

Recommend
CEO approval
Business Outlook

Pros

Some coworkers were smart & I worked on several different new technologies.

Cons

Terrible management/leadership, stay far away!! Since I started working at LMI 4 years ago, I went through 7 rounds of layoffs. It got so bad that they stopped announcing layoffs to employees because moral was so low. As others have said, company just feels super bloated with terrible middle managers who don’t know how to run a successful company. All the smart people have left the company by now. They pretend to be innovative but in reality that is the farthest thing from the truth. There are so many barriers to being innovative & its not in the DNA of the company, which was really frustrating for those who actually wanted to make a difference. I think another problem is that management looks down on their employees and doesn’t value their opinion. LMI is also in the business of buying companies and cutting costs by outsourcing engineering from expensive areas like California to Germany and eventually Budapest. Look at what happened to GoToMeeting, the flagship product. Moved from San Francisco to Germany with the goal of eventually being moved to Budapest. The company does a terrible job of recognizing talent & it often feels like those who bark loudest get promoted, not those who actually deserve it. My manager had no idea what was going on & did not know what anyone was working on. I never got promoted in my time at LMI. My previous boss had put me up for promotion but then he quit, and though my Director had assured me that I would still get promoted that never happened. When I quit he tried to tell me that if I stuck around I would get promoted, but it was too late at that point. It was a toxic work environment where most people hated their job and where there just to receive their paycheck or because they were tied down due to visa issues. There was no sense of community or life outside of work.

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GoTo Response
8y
Thank you for taking the time to provide feedback. LMI has undergo tremendous growth this past year which brings excitement but also poses some short-term challenges. With the strategic acquisition of GetGo, NanoRep and most recently Jive, we recognize there have been lots of changes in a short span of time which can be stressful. We have navigated the changes as best as we could to hold true to our goal of creating an environment where our employees can do their best work. We are pleased to have had 872 employees across all disciplines participate in LMI’s recent Innovation Jam, culminating in 6 championship teams who were then given opportunity to further build out their game changing ideas. In 2017 we hired 502 employees across the Globe, 293 of whom were in the U.S. We also were able to fill 26% of our roles from within during a year of tremendous change. At LogMeIn we offer our employees career growth and development through internal mobility opportunities comprised of: promotions, lateral job moves and relocation assignments. For Q1 2018, following our annual focal review, our internal mobility rate was 10.15%. Nevertheless, our business leaders and HR Business Partners remain vigilant in monitoring the environment, dedicated to addressing any concerns as they arise to ensure a positive employee experience.
5.0
Apr 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Its been more than 2 years now and its been my great time at LogMeIn. 1. Great Projects 2. Travel 3. Great peers 4. Perks

Cons

1. Salary could have been even better :)

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GoTo Response
8y
Thank you for your continued excitement of being part of the LogMeIn journey. We are glad you enjoy your projects, travel, employees, and perks. Let us know how we can continue to provide a work environment that allows you to do your best work. Jason
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