GoTo reviews

3.7

60% would recommend to a friend

(1,407 total reviews)
avatar

Rich Veldran

48% approve of CEO

42% positive business outlook

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Aug 16, 2018

Confidential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Company, but for the cons listed!

Cons

Loyal, efficient and dedicated employees have NO recognition, rewards, suitable compensation or job security. Huge bias. Moreover, you are treated VERT INHUMAN during times of seperation or if at all your job position or term is ended just to fulfill the vested interests of some bureaucratic Managers. This very unforunately happens only in the India Office where the HR Team is a "PUPPET". Huge bias in Hiring & Recruiting Practices atleast across all Support Functions. The values and culture that LogMeIn promotes does not exist at the India Office.

5.0
Aug 13, 2018

Account manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

LMI is the best job Evers I love it

Cons

I have nothing bad to say

avatar
GoTo Response
7y
Thank you for your positive review! Jason
1.0
Aug 13, 2018

An Awful Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and office perks (e.g. food, drinks, office activities)

Cons

LogMeIn is a rigidly hierarchical organization that suffers from top-down communication and decision-making. Leaders aren't directly accessible because you have to play "telephone tag" to get to them (e.g. talk to your manager, who will talk to their manager, who will talk to their manager, etc.), which results in inefficient and often misinterpreted communication, as well as a lack of development and networking opportunities. Open communication collaboration are touted as values in theory but not in practice. Many managers are put into leadership roles based on tenure rather than actually being skilled at managing, and their teams suffer for it. I have seen a mass exodus of alienated and disgruntled employees post-merger with Citrix/GetGo due to employees feeling trampled on, not listened to, and having an overall lack of development opportunities. Transparency is not practiced, as many people keep projects they're working on "close to their chest". I have found this to be a stressful place to work where people aren't appreciated or recognized for what they do, even when they go above and beyond. My one and only piece of advice is to NOT work here.

avatar
GoTo Response
7y
Thank you for your comment. It's great that you are enjoying our Total Reward offerings and facilities. In the majority of our global offices, our Senior Leaders, including Bill Wagner do not have offices. They are accessible to our employees who have questions or concerns. We have made tremendous efforts to invest in our People Managers, and if you feel you are not being supported, your HR Business Partner needs to know. You are indeed correct, we have gone through a tremendous amount of change in the company post-merger. It's natural to feel as you are losing part of something you once knew. We also have a growing majority of new employees who know our new LogMeIn. This gives us all a chance to come together and forge an exciting new path together. If you have a preferred method of receiving company information, let us know! We continue to look for new ways to communicate with our employees. Thank you again for your candid feedback. Dena dena.upton@logmein.com
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Glassdoor has 1,595 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.