GoTo reviews

3.8

61% would recommend to a friend

(1,407 total reviews)
avatar

Rich Veldran

52% approve of CEO

44% positive business outlook

GoTo has an employee rating of 3.8 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

good work culture all around

Cons

nothing i can think of atm

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GoTo Response
1y
Thank you for your review and for being part of our story! We’re proud of the bold culture we’ve built together, and it’s energizing to know it made a difference for you. Wishing you continued success in your next chapter.
1.0
Jun 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great peers trying to make it work Remote flexibility Some legacy products still deliver value

Cons

Sales org on the LogMeIn side is a mess — absent leaders, redundant roles, and zero accountability Significant overlap between sales and channel teams creates confusion and internal friction Leadership turnover is constant, and recent hires have overpromised and underdelivered A marketing leader now runs both sales and marketing as Chief Commercial Officer — creating major misalignment Product portfolio is fragmented, with aging tools and no clear strategy to modernize UCaaS (phone) business is in decline, and sellers get little support

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GoTo Response
1y
We’re sorry your experience fell short of what you -and we- expect at GoTo. Our team is made up of some of the most dedicated people in the business, and we’re proud to put people first, even as we navigate big changes. Transformation always comes with some growing pains—leadership changes, role overlaps, and shifting responsibilities are part of the process. We’re investing in leadership development, clarifying roles, and reshaping how we operate, all so every GoGetter knows how they can make a real impact. We are focused on modernizing our portfolio, driving real innovation, and ensuring our tools deliver rock-solid value to customers around the world. We listen closely to both our people and our customers to guide our evolution—because delivering results that matter is what keeps us moving forward. Thank you for your feedback and for being part of our journey.
4.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Not a difficult product to sell.

Cons

Constant change by management, to the compensation and sales structure.

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GoTo Response
1y
Hello - Thank you for your review and over four years with us. We wish you all the best in your future endeavors.
Viewing 64 - 66 of 1,407 Reviews

Glassdoor has 1,594 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.