GoTo reviews

3.6

57% would recommend to a friend

(1,410 total reviews)
avatar

Rich Veldran

46% approve of CEO

40% positive business outlook

GoTo has an employee rating of 3.6 out of 5 stars, based on 1,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jun 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Fun millennial atmosphere. Always fun

Cons

Young inexperienced sales team. Not a lot of tenure and lots of turnover.

avatar
GoTo Response
3y
We’re happy to hear you enjoyed your work environment, something that we nurture and place priority on. Employees have indeed moved on to other opportunities, and we celebrate their success with us. Thank you for your review.
2.0
Jun 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Awesome people who have worked there for 10+ years

Cons

No moving up, especially if you are a US employee as they've outsourced all of their jobs to EMEA or South America

avatar
GoTo Response
3y
We hope that employees can do the best work of their career here at GoTo, and personal and professional growth is significant to us. We encourage employees to visit our Global Talent Development hub, where they can find “Your Career” planning and workshops. We also encourage employees to use one-on-one meetings with their managers to roadmap their goals. Thank you for your review.
1.0
Jun 15, 2022
Recommend
CEO approval
Business Outlook

Pros

I moved country while working for GoTo. Some flexibility to work remotely, however the change was due to covid, not internal policies. Decent Dublin's office, if you don't mind commuting to the city centre, outside of the bus and luas services. Usual american company benefits, nothing particular.

Cons

No clear sales strategy: the company is focused on getting as much money in, and nothing else. Poor customers experience, mostly due to budget being allocated to sales and not care/support. Lot of different products, which are not even designed to work together...explain that to customers! Clueless mid management in sales, more interested in career progression than actually understanding the product they sell. Very poor support from the solutions consulting team: demonstrating again a low standard in management and vision, don't know how to increase revenue! Lot of change in that team, with lot of managers and team members have left. While I'm thankful to have changed countries, the all process took a long time, the Dublin HR team is the worst I ever had to deal with! I'll leave in good terms, I heard from multiple people that they make life very difficult once you leave the company...recruiters check each others info, GoTo doesn't appreciate employees leaving and show it in their references (heard that from HR sources). Bottom line, not a good place to work: I'm surprised to see some positive reviews on here, from both countries I work from. Internal mood is very different.

avatar
GoTo Response
3y
Hi there. We hope you were able to share this feedback in our employee engagement survey. As for our direction here at GoTo, every function has a plan and strategic initiatives. To help employees better understand them, leaders and colleagues share results and present strategies in our bi-weekly all-company meetings. Every employee can learn about our direction as a company live or on-demand at any time on The Hive, our internal site. We understand that everyone’s experience is different. However, we disagree with the assumption that the internal mood differs from what is currently reflected here and on other sites. Our reviews have trended upwards since 2020. From a 3.4 to a 3.9 average, our highest scores (4 and above) were in Culture, Work-Life Balance, and Inclusion. Of course, not everyone leaves reviews. But our internal engagement surveys also strongly showcase an engaged and connected workforce. We appreciate your candor and will always look for ways to improve your and your colleagues’ experience at GoTo. Thanks for your review.
Viewing 547 - 549 of 1,410 Reviews

Glassdoor has 1,598 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.