GoTo reviews

3.6

57% would recommend to a friend

(1,410 total reviews)
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Rich Veldran

46% approve of CEO

40% positive business outlook

GoTo has an employee rating of 3.6 out of 5 stars, based on 1,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Aug 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, first Fridays of each month off, unlimited PTO (as long as you can find the time to use it)

Cons

When you ultimately work for a private investment firm, there's only one thing that matters, and that's the bottom line $$$$. Francisco Partners has proven this over and over again with the revolving door of leadership. If you're not performing to their expectations, out you go and in comes the next, often hand picked by Francisco Partners themselves. What's worse is that these new leaders coming in seem to have no interest in getting to know their teams and what they've been working on in the last months/years. They simply come in assuming they know better. They ignore all the accomplishments that were made before them, and then they bring with them their colleagues from their previous company and put them in leadership positions instead of giving existing folks an opportunity to be promoted. GoTo is simply the new Ring Central. Beyond that - the tech bro culture is as real as it gets at GoTo. DEI efforts are admirable, but they've made little impact. Hope you like working with a bunch of white males who continue to bring in their white male coworkers and promote them first.

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GoTo Response
3y
While we’re glad that you enjoyed the benefits and flexibility at GoTo, we’re sorry your overall experience wasn’t better. As for your comments about leadership, our CEO, Paddy Srinivasan, has been at GoTo for eight years, previously serving as our Chief Product Officer. A prime example of giving existing folks an opportunity to be promoted. Our CHRO, Jo Deal, has been at GoTo for four years and our SVP of Customer Experience, Scott Romesser, has enjoyed an 18-year tenure – five at GoTo and the previous years at Citrix. As is normal for any business, we do benefit from leadership changes from time to time. We understand everyone’s experience is different and want to convey that we hear you and appreciate your honesty, especially regarding our DEI initiatives. Everyone at GoTo should feel seen, represented, and respected. We assure you that our commitment to a culture of belonging is one of our top priorities, and that starts with more representation. We’ll continue to improve from here. Thank you for your review.
5.0
Aug 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Cares for employees wellbeing, completely aligned with work-from-home, provides wide range of challenges

Cons

Being an international company with 4500+ employees, sometimes change is very slow. Also, working over great time-zone differences is challenging

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GoTo Response
3y
From self-care Fridays to our flexible-first approach, it’s true that GoTo takes the well-being of GoGetters very seriously. We encourage you to use your one-on-one meetings with your manager to voice the change you would like to see and share these thoughts, as well. Thank you for your review!
5.0
Aug 4, 2022

Very remote friendly workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Very remote friendly * Great benefits, and time off policy * Very inclusive culture

Cons

Working across large timezone can be difficult

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GoTo Response
3y
We like to think that what maintains GoTo’s inclusive culture is the fact that the company is made up of GoGetters around the globe who are united by our values.
Viewing 529 - 531 of 1,410 Reviews

Glassdoor has 1,598 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.