GoTo reviews

3.8

61% would recommend to a friend

(1,407 total reviews)
avatar

Rich Veldran

52% approve of CEO

44% positive business outlook

GoTo has an employee rating of 3.8 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Aug 4, 2025

Sinking ship

Recommend
CEO approval
Business Outlook

Pros

Great products, great technology stack. A lot to learn.

Cons

Leadership does not know how to turn around the situation

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GoTo Response
9mo
We’re happy to hear you found real value in our products and technology stack—continuous learning and innovation are central to who we are at GoTo. Our leadership team is committed to our "keep growing" value and is focused on navigating today’s industry challenges while driving progress for our teams and customers. We appreciate your feedback and wish you success in whatever is next.
1.0
Jul 25, 2025

Heavily exploits people, burnout culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- There are a few rare gems who I'm surprised are still with the company. They deserve better. - The interview was relatively smooth.

Cons

- The management team is an absolute joke. Their incompetence is irreparable, and their "rewarding effort" culture is nothing more than a pathetic charade. - Engineering mindset still prevailing in 2025. Lack of customer involvement in the process. Biased decisions, mostly backlog work and no innovation. - Every January they fire a certain % of the workforce to compensate for lack of vision. - Abysmal salaries in certain countries, pointless cashless bonuses. - A toxic culture overall, where you never know who stabs in you in the back, most often the people you'd expect it from the least, and all that for an illusion of progress.

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GoTo Response
10mo
Thank you for sharing your feedback. At GoTo, our people—both customers and employees—are at the heart of everything we do. We strive to provide an environment where everyone has the autonomy to innovate and opportunities to grow, both individually and as a team. Each strategic decision is made thoughtfully, with the intent to support our people in achieving shared success. We’re sorry your experience did not reflect this, and we wish you the best in your future endeavors.
4.0
Jul 16, 2025

They’re ok

Recommend
CEO approval
Business Outlook

Pros

Easygoing employer for the most part

Cons

Very stingy with raises, even when promoted

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GoTo Response
10mo
We strive to create a people-first culture where employees have the autonomy to be themselves and do their best work. We understand that compensation is also important, and we continually review market data to ensure our pay remains as competitive as possible. Thank you for sharing your perspective, and we wish you the best in your next role.
Viewing 49 - 51 of 1,407 Reviews

Glassdoor has 1,594 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.