GoTo reviews

3.7

60% would recommend to a friend

(1,408 total reviews)
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Rich Veldran

48% approve of CEO

42% positive business outlook

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Mar 14, 2023

Awesome experience

Recommend
CEO approval
Business Outlook

Pros

Great employee centered culture at Goto

Cons

I cannot say there is a con to working at GoTo

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GoTo Response
3y
At GoTo, culture and belonging are yours for the making. We’re so happy to hear that you're enjoying our high-energy environment filled with passionate and incredibly talented people. It's employees like you that keep our culture thriving! Thank you for your review.
2.0
Mar 8, 2023

5 stars? NO! RUN from sales here!

Recommend
CEO approval
Business Outlook

Pros

-Flex work schedule, mental health day each month -Remote work schedule

Cons

-Impossible to hit sales quotas (mid market) w/ low industry compensation -Stale market products -Worst in class leadership - untrained, untalented, self-interested. Low quality leftovers from a hostile takeover by Francisco Partners 2 years ago. Good leaders left when this buyout happened. Our Chief Sales Officer is largely invisible - and sounds like a disconnected hack when you hear him speak once a year. Installed by private equity new owners, and he doesn't understand this biz. -Refuse to pay your OTE till you hit 50% your annual number (new structure under new owners) -Micromanagement KPI hell; however its worse because leadership has managed out all the good programs that track KPI efficiently. You have to do your job, then record everything you did manually to show leadership you're actually working. It causes more unnecessary stress than anything. -Because sales leadership is so awful, it's likely you'll become worse as a rep instead of grow professionally. -All your co workers will be actively looking for new jobs

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GoTo Response
3y
Thank you for sharing your feedback with us. We appreciate your honesty and want to acknowledge any frustrations you may have experienced. We encourage you to share specific concerns with your manager or through our engagement survey. Responsible growth is our top priority, and we prioritize it over growth at all costs. All decisions are strategic and well-aligned with our overall goals and objectives. We recently invested resources towards a new sales process that enables and upskills our reps in their selling activities and a comprehensive onboarding/continuing education program to ensure reps and their managers were supported and ramped efficiently on the needed skills to help them do their jobs more effectively. Regarding your comment about the Pros, we're glad you appreciate our flexibility and self-care days. A positive work-life balance is essential for GoGetters' overall well-being and success.
4.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice balance of work and life. Great Friday off every 1st week of the month.

Cons

Depending on the team you are in, you may not like it.

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GoTo Response
3y
Hi there, thank you for pinpointing some of our competitive benefits that make GoTo a destination employer. We wish you the best in your next adventure!
Viewing 436 - 438 of 1,408 Reviews

Glassdoor has 1,596 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.