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      Glassdoor

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      Engaged Employer

      Glassdoor reviews

      3.9

      66% would recommend to a friend

      (1,113 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Reviews by job title

      1K reviews
      2.0
      Jul 2, 2019

      Pathetic Leadership, Toxic Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Catered lunches Office in Marin on water

      Cons

      Senior execs are out of touch, petty and fail regularly at good communication. Leadership at all levels like to talk about transparency but do not walk their talk. No females on board of directors. Executive team very male-centric. Decisions are made by the few at the top while others are left to manage the day to day with low pay and very low team morale everywhere. Favoritism abounds on finance team, with one select group getting very obvious preferential treatment. Culture is young, clique-ish, immature. Salaries are low and HR likes to make excuses for not giving people raises commiserate with their titles, promotions, experience and past performance. Lots of excuses why things cannot be done for certain people while rules are bent or flat-out ignored for others. People with no management experience are promoted without adequate training. Overall, the same old same old - there are pets who get the money and the promotions. If you dare raise your voice about a sincere concern or problem, you're vilified. Poor behavior and harassment overlooked if you've been at the company long enough. Members of the leadership team are overly dramatic and have temper tantrums. If you are an individual contributor, you are expected to suck up this behavior. Men are treated differently than women. Favoritism abounds.

      avatar
      Glassdoor Response
      6y
      Thank you for taking the time to share your thoughts. I believe transparency is an essential part of our culture and who we are at Glassdoor. As a company, we make significant efforts to live and breathe transparency at all levels and provide transparency through our All Hands, #askthecoo slack channels and other forums. This includes transparency around how we pay, promote and how we work with our own employees. I'm disappointed to hear that these efforts aren’t aligned with your experience. If you’d be willing to, I invite you to share more with me on how you think we can be more transparent. My door is always open. It is personally very important to me that every employee feels they can thrive and grow here and have equal opportunity for advancement.
      5.0
      Mar 28, 2019

      Great place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful people, strong leadership, uplifting mission, clear vision for future

      Cons

      more focus on developing/training across the org'n

      2.0
      Jul 28, 2017

      Frustrating: Such a Good company that can't get Over the Hump

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food, great wellness programs, social events, great middle management,. Company invests a fortune in having the best systems and outside training, and travel budget. Easy to prospect since company's can't ignore their profile. Your managers care about you if you put in effort. There are a couple of easy wins/ one call closes every quarter. The company's concept of helping people find jobs they love is an easy one to promote every day. At the end of the day, the idea is a heck of a great one that changed the game and made millions of people happy in their career.

      Cons

      Pay and product! Pay: We gave what you said would work a try and even though personally I've been very successful, but I still see a lot of my peer's dejected and out. This "bonus" system is unfair and a way for the company to with hold money until the end of the year. Add to the fact that you can hit your annual number and still not make our lower than average OTE, not good. Majority of people still can't hit quota, unless we rob peter (next months pipeline) to pay paul, (whatever the gap is) and hurt pipeline. You can make good money here in the higher tiers ( but still be underpaid compared to other ENT roles), however, it will take a lot of time to get there even if you're good In the SMB teir since we a lot out of your control., and the org growing every year doesn't have numbers to a science. Company always listens and addresses items,, unless the focus groups aren't saying anything, a lot still needs to be fixed. Product: we've relied so much on our content we haven't done anything impactful. People are tired of posting jobs and hoping they get a good applicant, we should be doing more like our competition.

      avatar
      Glassdoor Response
      8y
      I appreciate the way you’ve outlined what’s working for you and what isn’t. The honest truth is that we rolled out a new comp plan and quotas earlier this year to make sure everyone is being paid in a competitive range--and that will continue to be a work in progress. Feedback like yours is helpful as we evaluate what will work better.
      Viewing 145 - 147 of 1,113 Reviews
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      Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.