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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.9

      66% would recommend to a friend

      (1,113 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Oct 2, 2017

      Rudderless - Avoid at all cost!

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      -When in Mill Valley, the lunches were sometimes good and the Coke machine usually had ice

      Cons

      -Culture of blame -No vision or real leadership from senior management -Very "junior" sales org from top-down with little outside experience and not much thought leadership -Very negative, toxic culture -Total inability to make the transition from revenue to margin -Very dishonest culture. Lying is encouraged here. -Layoffs/RIFs fairly common (Leadership is very reactionary with zero discipline to stay the course) -Watched a senior level person be recruited from a top-tier organization with 10+ years of tenure (hired to work remote) only to be told 4-weeks later that the organization would no longer support remote (that was the official excuse given, and printed on paperwork filed with the state of CA, however I was advised by someone who was actually IN the meeting with the CEO the day before that the cut was made purely for budget reasons - don't believe the corporate values - they are wall decorations)

      avatar
      Glassdoor Response
      8y
      Hi - I really am sorry that Glassdoor wasn't a fit for you. Being remote is very challenging, and in your case, the position really needed to be in one of our large sales offices. We're proud of our culture and if you read the many reviews on the site, it's one of our biggest advantages. But it's not for everyone. We are very honest. We hold each other accountable. We expect everyone to display strong judgment and we try to push out responsibility as far as we can. We work hard, and we demand that from each other. Integrity is incredibly important to us, and lying is not tolerated. I do swear from time to time, you got me there. Maybe I had a head injury in 6th grade? It's entirely possible. It was certainly not my intent to offend you, I apologize for that.
      3.0
      Jul 5, 2017

      Practice what you preach

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers are great and I could not ask for a better team to work with or to be a part of. When I started, we had a great culture and really embraced the growing start up vibe. On a team level we are there to help each other every step of the way.

      Cons

      Our comp plan was recently changed to the point where many of us cannot afford to live. We are completely underpaid and under appreciated. Pay us less and expect us to do more? Not really a good way to run a business. I would not recommend joining the company at this time. They are so focused on becoming public that they have lost their full sense of what Glassdoor is about. We preach transparency but recently we have all been in the dark. Suddenly there is something announced that is a major change. Management says they had no idea, but how can you run a business keeping your managers and directors our of the loop? Sounds a bit fishy.

      avatar
      Glassdoor Response
      8y
      I’m glad you took the time to write and I’m sorry to read that things aren’t going as expected. As we examine our comp & quotas to make sure we’re getting this right, what keeps me motivated are the smart, hardworking people we have who are willing to go the extra mile to get us to the next level. We are putting a major focus on getting comp right. Your ongoing feedback will help us to refine.
      2.0
      Aug 28, 2012

      Professional site lacks professionalism on the inside

      Lead generation associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fresh Fruit Monday, Bagel Wednesday, and Donut Friday - Flexible work hours/ lunch breaks - Vibrant atmosphere w/ a bright future (inside jokes among among established employees, youthful/fun environment- in Sales/Marketing at least)

      Cons

      - I essentially had to fire myself. My supervisor decided to limit the tasks that I performed to the point that I questioned my status as an employee and initiated a meeting to discuss (Tuesday). Apparently the decision to let me go was made the previous Thursday unbeknownst to me. - In this meeting it was stated that I was probably going to be let go Friday (my birthday) if I hadn't taken the steps to open communication about my job status sooner. - I was let go b/c I do not possess technical skills that were not listed on the job posting, or mentioned in the interview- and was not given the option to learn these skills on my own. - A LOT of sedentary sitting and alienating/lonely if you don't have rapport est. with co-workers

      avatar
      Glassdoor Response
      12y
      Thanks for your feedback. I do want to acknowledge that 2012 was a tough year for us in building our sales team, and your feedback is very valid. We made a lot of mistakes as we grew as a company and figured out what our sales leadership should look like. By 2013 and now into 2014, Glassdoor sales is a completely different environment - you might not even recognize it! We understand what our hiring profile looks like, we have great training, mentoring, and onboarding, and we have great sales managers. I apologize for the challenging situation that we put you in, and I thank you once again for your candid feedback.
      Viewing 37 - 39 of 1,113 Reviews
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      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.