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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.9

      66% would recommend to a friend

      (1,113 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Apr 4, 2016

      I feel like Glassdoor just broke up with me

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendship will be forever at Glassdoor.

      Cons

      The culture once represented a family, a community, a team that will always have your back.... until now. Our leadership has taken away one thing that made Glassdoor worth fighting for.... Our Unlimited PTO. Yes, we aren't paid as high as the average rate on Glassdoor, yes our quota went up, yes our pay was cut, but I always knew Glassdoor was a safe zone, a place where you could call your second home... until now. Now, I have only 15 days of PTO and I feel like a child who just got grounded by their parents. My work is always done before I leave for the day. I always give my all. However, how can we keep going as an individual/ a team/ a family when management increases our quotas/ cut our pay/ and take away unlimited PTO. My heart is broken and I feel betrayed. I have never said a word about the changes at Glassdoor because my heart bleeds green inside and out. However, it is starting to not bleed that bright green it used to. When I first started, Green was the only color I could think of, but now it is starting to get darker and darker and I am worried one day it will no longer be green.

      avatar
      Glassdoor Response
      10y
      Your passion and love for Glassdoor are clear. You're right that our sales team has weathered a lot of change and uncertainty this last quarter and I'm proud and humbled by the commitment I see everyday. Regarding PTO changes: employees who recently moved to non-exempt status now receive 15 days PTO. I also wanted to share that this is in addition to 10 paid holidays and 3 paid volunteer days--a total of 28 paid days off. And, you are now paid for your PTO days whether you take them or not. Plus, we will still be allowing for as much flexibility as we can, including 100% paid health insurance premiums, and sales plans with no caps. We remain committed to helping create a culture that is mission driven and gives you the ability to be amazing at work and at life. We appreciate the feedback, and hope that you'll work with us through these changes and see that their are many aspects of Glassdoor worth fighting for.
      1.0
      May 25, 2016

      Past its prime - What a Disappointment

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Glassdoor is a company that everyone knows and respects for its consumer facing materials. Every recruiter will see Glassdoor on your resume and know what you worked on, making 'GD' a good stepping stone. The PR team is world class. Glassdoor also allows for a good work life balance (given you are exempt status...), and people for sure take advantage of it.

      Cons

      The culture is shot, the company is no where near being profitable, and the cash burn rate isn't getting better. Theres no fun and inspiring management, no company cohesiveness, and there is absolutely no shared goals. This company has been torn to shreds by sales culture and has a 'work hard burn out and sell sell sell' feel. Everyone is in panic mode trying to prove how valuable and important their work is to the flawed business model. This rushed culture makes everyone produce work that they're not proud of, and it shows. Things are shipped broken, just so management can say "hey we did this, just like I said! Now give me more stock and a raise." If you're a manager that wants to build a team and do awesome things, prepare to get over ruled by "this is the way its alway been done." If you're an engineer looking to make something you're proud of, prepare to spend half a day coding and a week explaining why you coded it that way. Lastly - compensation. Don't expect to get any substantial units from Glassdoor. They're just not there for you to take. Plus, the ones you have wont make you any money (there was even a quarter where strike price went down). Plus half of the company got taken off exempt status, thus striping them of freedoms that are core to Glassdoor's culture.

      avatar
      Glassdoor Response
      10y
      I read every review that comes through and respond to many of them as do other leaders. And, every once in a while there is one that leaves me unsure how to respond. This falls into the latter category. It's always disappointing to hear that an employee has a bad experience. I am sorry you left feeling this way and the experiences that contributed to it. While I don't think this is the norm, there are clearly some basic things that we should have done better for you. The reason I struggle a little with how to respond is that a key "Pro" that you cite is great work/life balance, but much of the "Cons" listed describe a frantic pace. I'm not going to be able to solve this here for you. I'm always happy to answer questions 1:1 or with a larger group. That's why we do company meetings every other week. It's important to me to be able to address things head on, dispel rumors right away, and try to understand what's working and what's not. I appreciate you taking time to share your feedback. I wish you luck and, per your comment, truly hope having Glassdoor on your resume will be a good stepping stone to find a job and company you love.
      1.0
      May 12, 2020

      How does Glassdoor's executive team sleep at night?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Glassdoor was a great place to work for a long time, but it turns out the old saying "all good things must end" is very true here.

      Cons

      For a company selling products to help other company's with their employer brand, Glassdoor's brand is trash. They told us every day "we are fine" "you don't have to worry about us cutting jobs" then one morning we all get a random meeting on our calendars, the CEO tells us this was unavoidable and we are laying off 300 people, then he answers absolutely NO questions about the layoff, ends the call leaving everyone waiting 20 mins to find out if they have a job or not. The way Glassdoor handled this will be a stain on their employer brand for a long time. You showed no integrity when letting 30% of your workforce go and a complete lack of empathy is apailing. Try harder, we deserved better.

      Viewing 28 - 30 of 1,113 Reviews
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      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.