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Enterprise Mobility

Engaged Employer

Enterprise Mobility reviews

3.0

28% would recommend to a friend

(19,303 total reviews)
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Chrissy Taylor

31% approve of CEO

37% positive business outlook

Enterprise Mobility has an employee rating of 3.0 out of 5 stars, based on 19,303 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Enterprise Mobility employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

19K reviews
5.0
Sep 17, 2015
Recommend
CEO approval
Business Outlook

Pros

I applied on line. Received an invitation to take an assessment which was fairly easy, you just have to make sure once you start you complete it. Received an email congratulating me for being successful on the assessment. I was scheduled for 2 phone interviews and then a 3rd one in French. Interviews were fair, just make sure you have the experience required for the job, if you do the questions are not difficult. Their whole hiring process was handled professionally. I was offered a bilingual French position, full time with benefits. Starting pay $14.38 plus opportunities for bonus based on performance, not a bad starting pay for working from home!

Cons

Shifts are locked in for a year. Will be working from 2:30pm-11:30pm with Wednesdays & Thursdays off. Have to work weekends.

2.0
Apr 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Progression opportunities. Can get promoted to high positions fairly quickly with a clear progression path. Driving nice cars can be a plus. Range rovers, Mercedes c class, bmw 5 series etc.

Cons

No work life balance. Overtime is not voluntary but mandatory. Generally will easily do 12 hour days and 60 hour weeks. The pay isn’t great considering the hours you work. Expected to work alternate weekends and if your unlucky enough to get a seven day branch you will be in on sundays too! You will be exhausted and have no time to do anything other than work and go home. Sales culture is toxic. No commission but pushed to achieve ever increasing sales targets. If a customer has their own hire car insurance, you will still be pushed to sell them enterprises ‘insurance’ as well. Why would a customer buy insurance twice. Some sales techniques are unethical, for example lying to customers about their excess on the car. Sometimes forced to drive and rent to customers unsafe vehicles with bald tyres / no break pads or not disinfected/ cleaned from the last customer ( a Covid no no). Can spend long hours driving vehicles. Doing deliveries or going long distance to pick up cars. Some days you can be driving all day. Very exhausting when you’re working minimum 7.30am to 6pm. Very stressful environment.

4.0
Jul 16, 2018
Recommend
CEO approval
Business Outlook

Pros

*Enterprise hires some of the best people. Your co-workers become like family. Only people who have actually worked at Enterprise will understand the daily struggles. *It is always a fun and lively place to work. *Management truly cares and are very approachable. *LOTS of potential to make hella money! *You will learn so much. You thought you knew customer service but you were wrong because you are now at Enterprise and Enterprise will teach you what exceptional customer service is. *Healthy sales culture *Management always helps you. *Hire from within culture *Happy hours *Great benefits, 401k, HSAs, Dental, Vision, etc.

Cons

*Mandatory overtime 45-55 hours a week! This will make you mentally and physically exhausted. *Cleaning cars in professional attire. *Hard to get time off. *Only 8 PTO days to start, and you have to accrue them. *Dealing with dumb and rude customers EVERY SINGLE DAY! *Phones never stop ringing. *Understaffed *If you are not a salesperson, you will go nowhere with Enterprise. *Very political

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Enterprise Mobility Response
7y
Thanks for your feedback. We appreciate you taking the time to share your experiences. Good luck in your future endeavors.
Viewing 40 - 42 of 19,303 Reviews

Glassdoor has 33,994 Enterprise Mobility reviews submitted anonymously by Enterprise Mobility employees. Read employee reviews and ratings on Glassdoor to decide if Enterprise Mobility is right for you.