High expectations (7 calls per hour, no time to think), depending on how much the management likes you, you can either get away with everything, or get away with nothing, definite favoritism, favoritism allows for reps to get hired for slightly better roles, but good luck getting out of the CS department if you don’t have a connection in another department. Pay isn’t that amazing. You can only take breaks during the 15 minute slots they have you scheduled for. No more desk decorations, sense of community has greatly diminished post-COVID