Great Place To Work - Consumer Services Specialist the LEGO Group Employee Review

5.0
Sep 28, 2025
Recommend
CEO approval
Business Outlook

Pros

fun yet professional team collaboration and communication. big focus on wellbeing. fun products! opportunities to learn new things. I've had nothing but amazing and impactful leaders, managers, and colleagues working at The LEGO Group Consumer Services.

Cons

I have nothing bad or negative to say except that it's difficult to 'move up' in the company or in roles to an extent.

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the LEGO Group Response
9mo
Thanks for the review! It’s great to hear you had an awesome time working with us. 🫶

Explore other reviews about the LEGO Group

5.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing employee discount and environment. Super fun place to work!

Cons

Customer support center moved to Arizona.

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

Cons

Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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