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      atolls

      Engaged Employer

      atolls reviews

      Poor management leading to failures in my team and resulting in poor customer experiences. - Anonymous employee atolls Employee Review

      2.0
      Mar 11, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, left to do the job, holiday allowance.

      Cons

      Management do not listen to genuine concerns. Ignore workers declared health conditions, poor pay, poor work/life balance, overall not a welcoming environment. Levels of work increase without the recognition or pay reward, and they will abuse staff positions to avoid hiring extra staff or promoting in house, lack of career development.

      avatar
      atolls Response
      1y
      Hi, Thank you for taking the time to share your experience at Atolls. We truly appreciate your honesty and the time you spent with us. Your feedback is invaluable in helping us identify areas where we can improve. We’re sorry to hear that your experience didn’t reflect the welcoming and supportive environment we strive to create. Your concerns regarding management responsiveness, work-life balance, and recognition are important to us, and we understand how essential it is to feel heard and supported—especially when raising health-related concerns or workload challenges. At Atolls, we are committed to learning from experiences like yours to continuously improve. Supporting our employees’ well-being and growth is a priority, which is why we offer dedicated Mental Health resources like the Fürstenberg Institut, providing personal coaching for both career advice and personal challenges, as well as gym and sports memberships to encourage a healthy work-life balance. Regarding workload, we’re sorry to hear that you experienced an increased workload without the proper recognition. Our annual salary review process is designed to ensure fair adjustments based on performance, and we take your feedback seriously. We will address your concerns internally to better understand the root of the issue and explore ways to prevent excessive workload and ensure proper recognition moving forward. We are sorry to hear that it didn't feel like management listened to the concerns that you raised. Since there are no specific details included, we can just assure that our CEO, as well as the rest of the C-level, always remain open and approachable for any feedback that employees might have to share and take it seriously. The People & Culture team, including dedicated business partners, is also there to support cases when the employee might not feel heard. One of our core values, #MakeItGreat, pushes us to strive for excellence, take ownership, and create a positive experience not just for our customers but for every team member. Your insights help us pinpoint areas where we need to take action to align with that vision. If you’re open to continuing the conversation, we’d love to hear more. Please feel free to reach out to our Talent Attraction and Engagement team at tae.team@atolls.com. Thank you again for sharing your thoughts. Your P&C Team.

      Explore other reviews about atolls

      5.0
      Dec 6, 2024
      Freelancer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Atolls has an incredibly caring management team. They do not shy away from motivating their teams to work hard and achieve lofty goals, but they offer ample support, frequent pulse checks, and actively encourage a healthy work-life balance, motivating employees to maximize their work hours. If you're looking for a workplace devoid of toxicity and who supports your overall career aspirations, this is the place.

      Cons

      The work here can become rather repetitive. While you have an incredibly large array of client sites to work with, most of your day-to-day duties will look the same. There are still plenty of opportunities for you to take on new projects and mix things up, but your core schedule is very similar day to day.

      avatar
      atolls Response
      1y
      Hi, Thank you for sharing your experience as a freelancer with Atolls over the past six years. It’s heartening to hear that you’ve felt supported by our management team and appreciated the motivation, pulse checks, and encouragement for maintaining a healthy work-life balance. Creating a positive and supportive environment, even for our freelance team members, is something we strive for every day. We understand that the nature of the work can sometimes feel repetitive, despite the variety of client sites. While there are opportunities to take on new projects, we recognize the importance of keeping daily tasks engaging and will continue exploring ways to enhance the freelance experience. At Atolls, we believe in #StrongerTogether, fostering a culture where every team member, whether full-time or freelance, feels valued and supported in their professional journey. Thank you again for your contributions, and if you’d like to share more, please reach out to our Talent Attraction and Engagement team at tae.team@joingsg.com. Your P&C Team.
      5.0
      Oct 10, 2024
      Key account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have sincere confidence and respect in leadership - Gerhard, in particular, is smart, charismatic, deliberate and compassionate. It's easy to believe in him and his vision because he seems very sincere. I've found this to generally trickle down throughout the organization. While not necessarily true of all leaders I've had during the course of my tenure at the company, my current direct manager is pragmatic while still managing business goals, and has respect for a healthy work/life balance. The company leans into a policy of being open, honest and direct. I generally find leadership to be quite transparent - if you're paying attention, you'll know the temperature of the business at any given time, and have a sense of where the company is heading. There are no big secrets (or if there are, they've done such a good at hiding them I'm oblivious). This is one of the rare companies where the people I come into regular contact are good people, supportive of one another, and genuinely working towards common success.

      Cons

      Look, no company is perfect. Atolls/GSG can sometimes move too slow. And sometimes it can seem to underinvest in what seem like key initiatives. But I believe that leadership is generally self-aware, open to input, and looks to improve in areas of underperformance where it is reasonable and makes sense. Comp is generally aligned to market averages. There are certainly companies that pay more - but will you find the same environment? I'm unsure on career opportunities. It seems like employees in some geos may be better positioned for growth then others.

      avatar
      atolls Response
      1y
      Hi, Thank you for sharing your detailed feedback and for your long-term commitment to Atolls. It’s wonderful to hear that you have confidence in our leadership, and that you appreciate the transparency and collaborative spirit within the company. Building trust and a healthy, balanced work environment are essential to us, and it’s gratifying to know that these values resonate with you. We understand your concerns around areas for improvement, such as the pace of change, investment in key initiatives, and career growth opportunities. As part of our commitment to continuous improvement, we’re actively enhancing our internal growth framework, with specific efforts to increase career mobility across all regions. Additionally, our 2024 initiatives include a refined job architecture and performance review process, designed to make career pathways and development opportunities more transparent and accessible across the organization. At Atolls, our #MoveLearnChange value reflects our commitment to adapting, learning, and growing based on the feedback we receive. We truly appreciate your insights, which help us shape a better experience for everyone. Thank you once again, and please feel free to reach out to our Talent Attraction and Engagement team at tae.team@atolls.com if you’d like to discuss any of these areas further. Your P&C Team
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