Pros
Was a company with vision when it started its BSC operations in Malaysia. The previous CFO understood the true potential of setting up a shared service in Malaysia and hired individuals who could carry out his plans. The business was booming and we were moving a lot of transactional work from high cost locations to Malaysia. The operations was growing and we had many local talents who contributed to over all cost savings for the group.
Cons
There was an overnight change of management and with the departure of the CFO, his vision too disappeared. The BSC operations was doomed. Hiring of inexperienced individuals who never understood the benefits of the Shared service industry is leading to the collapse of the BSC in Malaysia. When other shared services in Malaysia are expanding its operations due to the slump of the O&G sector globally by moving it's operations to a lower cost country like Malaysia, Worleyparsons is doing the exact opposite. There is no vision or experience in the current management team to keep the BSC alive. They are to top heavy and there is a clear biases by the management to replay all those from the previous management team with their own people. HR has had a 200% turnover and over all attrition is above 55% just within the last 6 months. Not very healthy and advise to those who have been approached by the BSC, think twice as stability is none existence as they look like they will be winding up by the next financial year.