Pros
The only pros were the equipment to do daily tasks and the benefits. The team I was assigned was somewhat helpful when it mattered.
Cons
Well, I was only there for 5 months. I was laid off right before Thanksgiving. I thought the team was pretty supportive at first however once I was laid off, I didn’t hear from any of them except one person. The manager didn’t even reach out even though he has my number. They did preach about how the team felt like family but actions speak louder than words. Our manager always said the job wasn’t a call center but that’s literally 90% of the job. Kept referring to us as “agents”. A bit contradicting. The job was just a glorified call center. I can honestly say I wasn’t there long enough to even put anything on my resume. I wish I would’ve kept looking for a different opportunity because this was a waste of time and effort.