Pros
None. Since becoming public, the only thing that matters is the share price. The "mission" that is talked about now and then really means nothing. Extremely disappointed in what's become of this company.
Cons
The only thing that matters is the share price, and making sure we look good to investors. The internal IT "tools" are absolutely awful. To get a client's address changed takes probably 6 months and numerous email...nobody is held accountable. No oversight on the work from home policy. The policy is that you should be in the office 3 days...many don't come in at all and barely do anything, and nobody cares. You have select employees that carry the load. Compensation and especially compensation differentiation for performance is terrible...it really doesn't matter what you do as long as you don't cause problems...so many just stay in the shadows and never, ever come to the office, and are compensated the same. Prices keep increasing to appear to add share price value, but in reality we're losing customers as a result.