Miserable Experience - Account Manager TK Elevator Employee Review

1.0
Nov 1, 2023
Recommend
CEO approval
Business Outlook

Pros

You get a gas card.

Cons

Was given zero training about elevators after hired. They just sort of give you a list of accounts and want you to go figure it out. Had 3 branch managers in my 18 months there and they’re all clearly miserable when in that position. Rather than focus on selling, the company expects you to collect unpaid invoices half the time. Company uses union labor and expects quotes to be run at a 55% profit margin when non union companies run at about 30%. Almost no flexibility to match competitors pricing yet management wants to know why customers choose other companies. Branch manager was nothing short of abusive, starting emails with “you guys are terrible, etc.” In one sales meeting, we were told if we don’t sell more, a repair team will be laid off and we will have to come in an explain to the laid off people that it’s our fault that their kids will starve. IC is weak and they continue to reduce payouts while asking for us to run prices at higher margins because “that’s what the market calls for.” On a call about IC, I asked if they could show us the market data they are referring to and they responded that they don’t have time to get into those numbers. The place is an absolute disaster. Wouldn’t wish it on my worst enemy.

Explore other reviews about TK Elevator

5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

TK Elevator is a company where people are motivated and happy to work . Very helpful

Cons

Nothing as such, all seems to be good

2.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TK Elevator has a recognizable brand and offers exposure to a large, complex organization. There are opportunities to work with talented individuals and gain experience supporting a broad range of operations. Compensation and benefits are competitive, and the company has the resources to drive meaningful initiatives.

Cons

My experience was that the work environment was highly dependent on individual leadership styles. Communication and expectations were not always consistent, and there was limited emphasis on coaching, employee development, and constructive feedback. As a result, the environment could at times feel reactive rather than collaborative. Work-life balance and employee well-being appeared to vary considerably across teams. Employees who value transparency, empowerment, and a supportive leadership culture should take time during the interview process to understand the management philosophy of their prospective team, as experiences may differ significantly depending on reporting structure.

See reviews by: Helpful|Rating|Date|All