Not so good for IT - Software Developer Sun Life Employee Review

2.0
Jan 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule Good work/life balance (for most) Lots of vacation time Relatively stable - if you have a family and don't care about career development this place is for you!

Cons

Incompetent management Too many layers of management No career development No training Forget about promotions, they don't happen Constant cross-department conflict They won't fire incompetent workers for fear of being sued Often hire outside people at higher levels and higher pay rather than promote Lots of satisfaction surveys, but they never do anything with them They talk about "empowerment", but you have no power to do anything

Explore other reviews about Sun Life

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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