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      Sun Life

      Engaged Employer

      Sun Life reviews

      Mixed Feelings - Anonymous employee Sun Life Employee Review

      2.0
      Apr 1, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Field offices are work from home -Friendly co-workers -Organized HR Department -Good benefits and vacation time

      Cons

      -Disorganized and constantly changing service model -Too many internal computer systems resulting in time consuming, frustrating issue resolution for clients -Micromanagers -Layoffs galore, employment is unstable

      Explore other reviews about Sun Life

      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      Jun 25, 2026
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

      Cons

      Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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