Life INsurance - Individual Life Insurance Sun Life Employee Review

4.0
Oct 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, strong mentorship and training program. healthy work environment, good benefits. Internal transfers and room to grow.

Cons

Often repetetive work, not very challenging. Only so many ways to move up the corporate ladder. Often dealing with angry customers and sometimes your hands are tied to help.

Explore other reviews about Sun Life

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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