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      Sun Life

      Engaged Employer

      Sun Life reviews

      IT Manager - Delivery Manager Sun Life Employee Review

      1.0
      Dec 20, 2016
      Delivery manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Free food for lunch and dinner

      Cons

      1. Not at all MNC culture. 2. Lack of professionalism in communication and day to day coordination. This is right from senior leadership to mid-management. 3. Fault finding culture. No collaboration. 4. India team has to fight for work, almost same as any servicing organization instead of captive. 5. Very unfriendly and difficult higher management. 6. People.oriented company with no work life balance.

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      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      Jun 25, 2026
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

      Cons

      Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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