Solid Employer with Good Work-Life Balance - Client Service Lead Sun Life Employee Review

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

here overall. The company offers strong benefits, good job stability, and a supportive work environment. Colleagues are collaborative and willing to help, and there are opportunities to learn new skills and gain exposure to different areas of the business. The organization genuinely values its clients and employees, and work-life balance is generally respected.

Cons

Nothing I can think of.

Explore other reviews about Sun Life

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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