Best professional experience to date - Senior Customer Success Manager Slack Employee Review

5.0
Aug 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Authentic and Inspiring leadership at all levels Great access to leadership Strong mission, vision, and company objectives Strong partnership between Sales & Customer Success Customer Success is looked at a as key department to driving growth, customer satisfaction, and retention Amazing culture - I love my team and people I get to work with every day Customers love the product

Cons

Longer promotion cycles than any company I've ever worked at before

Explore other reviews about Slack

5.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing team, cool & interesting work, fun intern events

Cons

No daily free lunch / cafeteria in building

See reviews by: Helpful|Rating|Date|All