An amazing place to work - Customer Service Coordinator Sixt Employee Review

5.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

The office space is perfect; we are located in a great building with a stunning rooftop that is open to us at any time. The salary package is one of the best I've ever had. The team is truly nice and warm. We have several benefits and opportunities for growth. Show you are serious and have ambition, so that you will be considered for important projects, like the special help I am giving to a management team.

Cons

Even though it is in a great building, the region is not close to a metro or train, which means we have to take a bus to the station. However, it is not something that requires a lot of time, and we have the benefit of ordering a car at our convenience to help with our way to the office or back home.

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Sixt Response
11mo
Dear employee, Thank you very much for your wonderful feedback. It’s fantastic to hear how much you’re enjoying the office environment, the team spirit and the benefits we offer. We’re especially glad that you feel recognized and entrusted with meaningful responsibilities. Ambition and initiative are exactly what drive us forward as a team. Thank you also for mentioning the commute, we’re always open to feedback on how we can make everyday work life even better and it’s great to know that our mobility options are helping bridge that last mile. We’re happy to have you with us and look forward to continuing this journey together. Best regards

Explore other reviews about Sixt

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of employee engagement

Cons

Base pay could’ve been better

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Sixt Response
3w
Dear former employee, Thank you so much for taking the time to share your feedback! We're happy to hear that you experienced strong employee engagement during your time at SIXT – building a connected and motivated team is something we truly care about. We also appreciate your honest note on base pay and will take this into consideration as we continue to develop as an employer. If you'd like to share any further thoughts or details, we'd love to hear from you at talents@sixt.com. Best regards
3.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

• Strong learning experience in business operations, especially P&L, pricing, and revenue growth • Opportunity to work with talented and driven colleagues • Clear performance structure with defined KPIs and bonus incentives • Fast-paced environment that builds resilience and management skills • Good exposure to leadership communication and corporate expectations

Cons

• High-pressure, top-down culture with constant focus on results • Middle management roles can feel unsupported despite high expectations • Disciplinary actions sometimes felt excessive for minor issues • Workplace culture included gossip and lack of professionalism at times • Limited coaching and development—more focus on outcomes than guidance • Bonus structure can be difficult to fully achieve due to split KPIs • Customer service metrics felt unrealistic to consistently control • Perception of over-policing performance (both under- and over-performance scrutinized) • Advancement expectations are aggressive; may not be ideal for those not seeking rapid promotion • Frontline employees appear prioritized over management support

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Sixt Response
2mo
Dear former employee, thank you for taking the time to share such a balanced and thoughtful review after your time with us in Los Angeles. We're glad to hear that you valued the learning opportunities, the talented colleagues, and the clear performance structure. At the same time, we take your concerns seriously – particularly around management support, coaching, and the fairness of our bonus and disciplinary structures. A high-performance environment should come with the right guidance and your feedback is valuable as we continue to develop a culture at Team Orange where both results and people matter. If you'd like to share more in confidence, feel free to reach out at talents@sixt.com. We wish you all the best in your next chapter. Best regards
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