Great environment and benefits - Customer Service Agent - French Sixt Employee Review

5.0
Apr 23, 2025
Recommend
CEO approval
Business Outlook

Pros

I joined Sixt in Lisbon about three months ago, and overall, the experience has been very positive. Working in a customer service role can be challenging, but I’ve felt genuinely supported by both the management and my team from the beginning. One thing I really appreciate is the hybrid work model — we go to the office two days a week, and there's even Bolt credit provided to help with commuting, which definitely makes the office days more enjoyable. The atmosphere at the office also is friendly. It’s still early days for me, but so far, I’m really happy to be part of the team.

Cons

For now I cannot see any cons.

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Sixt Response
1y
Dear employee, Thank you for sharing such a positive and detailed review. We’re glad to hear that your experience at SIXT Lisbon has started off on such a strong note. It’s especially great to know that you feel supported in your role and appreciate the flexibility and perks we offer, like the hybrid model and mobility credit. Building a team-oriented, welcoming environment is something we care deeply about, and your feedback reinforces that we’re on the right path. We’re excited to have you with us and look forward to what’s ahead! Best regards

Explore other reviews about Sixt

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of employee engagement

Cons

Base pay could’ve been better

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Sixt Response
3w
Dear former employee, Thank you so much for taking the time to share your feedback! We're happy to hear that you experienced strong employee engagement during your time at SIXT – building a connected and motivated team is something we truly care about. We also appreciate your honest note on base pay and will take this into consideration as we continue to develop as an employer. If you'd like to share any further thoughts or details, we'd love to hear from you at talents@sixt.com. Best regards
3.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

• Strong learning experience in business operations, especially P&L, pricing, and revenue growth • Opportunity to work with talented and driven colleagues • Clear performance structure with defined KPIs and bonus incentives • Fast-paced environment that builds resilience and management skills • Good exposure to leadership communication and corporate expectations

Cons

• High-pressure, top-down culture with constant focus on results • Middle management roles can feel unsupported despite high expectations • Disciplinary actions sometimes felt excessive for minor issues • Workplace culture included gossip and lack of professionalism at times • Limited coaching and development—more focus on outcomes than guidance • Bonus structure can be difficult to fully achieve due to split KPIs • Customer service metrics felt unrealistic to consistently control • Perception of over-policing performance (both under- and over-performance scrutinized) • Advancement expectations are aggressive; may not be ideal for those not seeking rapid promotion • Frontline employees appear prioritized over management support

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Sixt Response
2mo
Dear former employee, thank you for taking the time to share such a balanced and thoughtful review after your time with us in Los Angeles. We're glad to hear that you valued the learning opportunities, the talented colleagues, and the clear performance structure. At the same time, we take your concerns seriously – particularly around management support, coaching, and the fairness of our bonus and disciplinary structures. A high-performance environment should come with the right guidance and your feedback is valuable as we continue to develop a culture at Team Orange where both results and people matter. If you'd like to share more in confidence, feel free to reach out at talents@sixt.com. We wish you all the best in your next chapter. Best regards
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