There are either not enough cars to cover all the reservations, or so many cars and it takes some serious concentration not to hit anything.
Although I tried my best at my job, I sometimes felt like the management didn't necessarily like or trust me. Despite having a DOJ livescan, a college degree, and prior experience working with cars, I felt as if I could never move up within the company for reasons beyond my control.
Customer complaints are common and range from superficial to serious. While you want to make the customer feel better, they don't want your sympathy, what the customer wants is a discount. I don't work for the company anymore but I still have bad memories of customers screaming at me.
Lastly: Bathrooms, company cell phones, and company computers would go out of order without warning.