Pros
-Beautiful Sydney office, regular events to get involved with, catered treats to enjoy, on site barista, arcade games, gym in the office, etc. -Great product -Coworkers courteous and helpful. -Free private health cover and quarterly day off for personal wellness. -Flexible about working from home or office -Interview process was swift and conversational. A good experience. -Many ‘Best Place to Work’ awards & 5* Glassdoor reviews added to my confidence in accepting their offer to join.
Cons
-In interviews was repeatedly told sales team consistently overachieves quota and I can expect to achieve similar results. Upon joining the sales team, discovered their current reality is frightfully different. -Background check to join ServiceNow is hours of work and can drag on for months, even after you’ve started. You will be hounded endlessly for old offer letters, payslips, etc from jobs you held many years ago plus education certificates. If you can’t provide formal documentation for any aspect of your work/education history, expect it to be a major problem. -Enablement experience for new hires is lacking. Too generic, unfocused and non-linear. Needs an overhaul. -Sprawling product suite, licensing metrics differ for everything, complex packaging, and it all changes frequently. -Difficulty finding the right information when you need it. Search functionality is terrible in the ServiceNow platform. -If you’re having second thoughts after starting, keep it to yourself as the walls have ears here and if Big Brother gets wind you’re not yet drinking the ServiceNow Kool-Aid, your end will be quick.