Strong potential company, but extremely poorly run - Director ServiceNow Employee Review

2.0
May 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Stock price has been going up significantly

Cons

Very poorly run. All the long term employees think they are gods and know everything about technology even though they are trying to build things that have existed for a decade. Old tech, old mentality.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits if you are a full-time employee amazing people and individuals to work with

Cons

boys club culture horrible management and leadership, no transparency or follow through absolutely no stability in org charts, had 5 managers in one year entitled execs who take home the majority of profits and act like they are celebrities No growth, very slow to promote Leadership plays excessive favorites Unclear job descriptions and expectation that you will work "start-up" hours around the clock

See reviews by: Helpful|Rating|Date|All