Pros
Good benefts, health insurance, time off, bonuses, well-developed HR program.
Cons
Management is becoming driven from the top down. Lower managers are trying to produce numbers for upper management. By so doing, they are driving employees to produce numbers. The customers are starting to lose out as a result. You can't take time for the customer because it will hurt your metrics. The training is great at first, but after 3 months they default on seeing and providing the real ongoing training needs. It starts to be a game of producing numbers because the upper management has decided that these numbers mean the company is going to profit. It gets to the point where lower management is resorting to dishonest means to try and produce the numbers. If something is important, but it isn't part of the numbers that the lower managers are trying to produce, it will be neglected because the lower managers are trying so hard to produce the numbers they can't afford to consider anything else.