Supportive managers but poor communication and pay issues - Account Executive Sage Employee Review

1.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Some managers try to help, but they can only do so much. Large company so you can meet a lot of people.

Cons

Changing role and comp structure without plan to cover commissions, lowering pay without warning, requests for help go unanswered even if you ask multiple people or request help multiple times. No regard for what is right for customers.

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Sage Response
1mo
Thank you for taking the time to share your experience. We’re sorry to learn that your experience hasn’t been satisfactory, particularly in the areas you've highlighted. We know how important transparency and clarity are, especially when it comes to role changes and reward structures, so we appreciate you sharing your perspective. Please be encouraged to raise the same concerns with us internally through our Pulse survey. We remain committed to improving both the colleague and customer experience.

Explore other reviews about Sage

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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