Deteriorating culture - Anonymous employee Sage Employee Review

3.0
Mar 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits good. Some people are good but are constantly being shifted around to other parts of the business.

Cons

Resource levels not sustainable. People constantly asked to do more with less because AI exists, but there are no tangible use cases for it incorporated into everyday processes. Now it isn’t uncommon to see people online at 10pm and later. Strategy seems to be in constant flux. One minute you’re told something is important, the next it’s at the bottom of the (long) list. Fragmented ways of working. People doing their best but no frameworks, joined up systems or processes.

avatar
Sage Response
1mo
Thank you for taking the time to share your feedback. We’re pleased to hear that your compensation and benefits are among the aspects of your experience at Sage that you value. We also take seriously the points you raise around resourcing, ways of working, and clarity of priorities. As the business continues to evolve, we recognise that frequent change and shifting focus can be challenging, and that it’s important our people have the right support, frameworks, and realistic expectations to work sustainably. Your feedback has been noted and will help inform our ongoing efforts to continuously improve the colleague experience and enable our people to thrive. We appreciate you speaking up and encourage you to share any additional feedback internally through our Always Listening channels.

Explore other reviews about Sage

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

avatar
Sage Response
20h
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
See reviews by: Helpful|Rating|Date|All