Great Company - Customer Service Associate Roche Employee Review

5.0
Nov 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Management is very concerned with employee personal and career development. They take time each month to discuss your career goals, and give you advice on how to reach them. They also proactively make connections with people in those fields to try and give you exposure.

Cons

As a customer service associate, the job becomes very repetitive when you are on the phone for 8 hours straight.

Explore other reviews about Roche

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with great benefits and opportunities

Cons

There are no cons worth mentioning.

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are great and the pay is better than most.

Cons

They care more about forcing efficiency measures than solving root problems. They want to enact "morale boost" events but refuse to ask why we were unhappy. This year they decided to devalue our pay and our efforts by giving everyone a static 2% raise

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