Sinking ship - Software Engineer II Qualtrics Employee Review

2.0
Oct 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Large company with some mature systems. Work life balance has been good; rarely work 40 hours a week. Low stress on-call. RTO currently unenforced. Engineering pay pegged at ~85th percentile by location. Good teammates and managers. Good diversity relative to similar companies.

Cons

Qualtrics has been circling the drain for a while now. Private equity bought the company out this past summer and has been slowly gutting it. Big layoffs recently, many jobs moved to lower cost locations and other countries, no leadership accountability whatsoever. Total chaos followed. RTO enforcement coming. Pay cuts (or absence of refreshers) likely coming. Everyone good is looking to leave soon. Product is also incredibly boring to work on although I don't personally mind as long as working hours stay low. Not a single person in the C-suite deserves to be there. They are driving the company away from being a survey platform (which we excel at) to being a management suggestion tool (which we're bad at and customers don't need). They set on this path when the economy was good, and many customers were shelling out for a luxury product and making decisions based on employee and customer feedback. But now that the tech economy is bad, decision making is driven only by profit, making Qualtrics' experience management insights irrelevant. For example, Qualtrics can tell Delta that customers want extra leg room on flights. But Delta doesn't care, they need the money from those 3 extra rows. It is a rare case when Qualtrics can provide an insight that 1.) is novel and 2.) is actionable in a profitable way.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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