was good but going downhill. morale was ruined end of Q4 - Anonymous employee Qualtrics Employee Review

2.0
Jan 2, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great people, pretty good pay, hires some amazing managers

Cons

As an employee and customer experience company, we have tons of data on the optimal employee experience. We also have a separate internal employee survey so we can give feedback to senior leadership. However, senior leadership is actively ignoring this data on what employees want, and made decisions that were literally counter to what we communicated. Their decision to make everyone go back into the office 4 days a week was based on 0 data and their answers to our questions were non-answers. Our amazing managers are doing their best and no one is happy, everyone is asking for answers, and no one is getting them. This disproportionately affects people who may need to breastfeed or care for infants, and theres already not a balance of women in tech or this company. It is disappointing to say the least; not because returning to the office is the worst thing ever, but because of the break of mutual respect and trust between senior leadership and us employees. I thought Qualtrics' senior leadership cared about its employees, because when I first joined, it was a fantastic work culture. All that joy and excitement vanished quick.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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