Better than many, but needs to practice what we preach - Technical Account Manager (TAM) Qualtrics Employee Review

4.0
Dec 17, 2022
Recommend
CEO approval
Business Outlook

Pros

3.5 stars -- rounding up because I have high hopes for us. - Love my team, manager, and people I work with - Work-life balance is amazing and there is trust between the manager and TAM - Benefits are nice (experience bonus, wellness stipend, 401k match), pay is mid-range and fine for an early career. - Free food in office, awesome cafe, all-around nice people to work with

Cons

- Marketing the product as something revolutionary, but basic functionalities are often unclear - Focuses TOO much on "scrappy" solutions rather than focusing efforts on a really solid main product. - Constantly rolling out innovations/updates with very minimal heads-up to front-line employees who have to support the technical aspects of these updates. - Decisions are made despite opposing views from employees. I understand some hard calls need to be made for the sake of the business, but there could be better, more transparent ways to communicate to employees.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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