Good first job but avoid otherwise - Account Executive Qualtrics Employee Review

2.0
Aug 24, 2018
Recommend
CEO approval
Business Outlook

Pros

A great introduction to the Tech industry and good exposure for a first job after college. A market leader in the enterprise space. Really great and friendly colleagues who want you to succeed and willing to help. Excellent location. The introduction of more training was also very welcome at the time.

Cons

Extremely high churn at both junior and senior levels (extremely shocking). A number of changes which happens when you grow but unfortunately management have been unable to tackle this and as a result, the morale in the place was not great. It's a real grind with very little opportunity to do well (only a handful of people stick around longer than two years) The place felt very empty at times. Middle management: felt like they were simply taking instructions from the States who dont understand some of the challenges the EU market faces. Aggressive hiring targets but not enough focus on improving and helping staff there (probably should focus on this rather than PR and publicity) No structure, very poor processes, not enough support particularly for those outside of Enterprise. No HR (this should be a big warning sign for those considering joining) Too much Kool-aid: its great to know that the company is doing well on a global level but maybe recognise that on an individual level particularly in EMEA this success isnt seen. Telling people who work there that the company will be as big as other tech giants doesnt act as a motivator! Despite being an survey company I saw no attempt to take on feedback from its most important customers- its employees.

avatar
Qualtrics Response
7y
Thanks for your feedback — I’m glad you saw the investment we’ve made in training and up-skilling our teams to help address some of your concerns. I’m sorry to hear you didn’t feel we listened enough to our employees. This is something we are committed to doing and over the past 12 months have made a lot of changes based on what our employees are telling us.

Explore other reviews about Qualtrics

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great growth and good culture

Cons

AI innovations were falling behind and the company was changing a lot before I left.

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

See reviews by: Helpful|Rating|Date|All