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      Qualtrics

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      Qualtrics reviews

      Qualtrics Product Support Specialist - Product Support Specialist Qualtrics Employee Review

      4.0
      Jun 20, 2018
      Product support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, smart people. Good perks. Exciting growth. Good internal promotion opportunities.

      Cons

      Overworked client-facing employees--support team, client success, etc. Sales-centered. Seemed to have trouble deciding whether to be a custom software company or out-of-the-box software company.

      avatar
      Qualtrics Response
      7y
      Fantastic feedback and review! We appreciate this type of review that is specific on the point of view and will cause us to assess to make changes to continually improve our company.

      Explore other reviews about Qualtrics

      5.0
      Apr 2, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, great benefits, good work life balance

      Cons

      Pay, complex and stagnant product

      1.0
      Jun 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch and that’s everything

      Cons

      * No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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