Had great culture when it was small. Then politics and shameless business practices accompanied growth. - Account Executive Qualtrics Employee Review

3.0
Mar 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Great technology and company direction. Lots of cool problems to solve. Lots and lots of free cereal or granola bars.

Cons

Winners and losers are often picked by team leads and it doesn’t live up to the culture it promotes. Terrible training and lies about the product.

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Qualtrics Response
8y
Thank you for the feedback. We are always looking to improve. Love the 'Use your own tech' comment. We are working on improving this... we want to, however, at times we moved too fast or in placing priority on our customers forgot about ourselves. Great advice and reminder! We are always looking to improve in this area!

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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