Sales at Qualtrics - Account Executive Qualtrics Employee Review

2.0
Aug 7, 2017
Recommend
CEO approval
Business Outlook

Pros

- Intelligent co-workers who collaborate pretty well. - Office location. - Tech benefits i.e. Food, alcohol, 'cool' office.

Cons

- Very low percentage of AE's hitting quota, leading to a demotivated and demoralised workforce, which is quite sad given the work put in generally. - Poor training. Messy scheduling, inadequate when scheduled correctly, sometimes provided by those who know less than new hires.. - Below standard base wage and most not earning much more. - Sales floor very quiet and sometimes lifeless. - Senior management (particularly coming from States) billing Qualtrics as a 'land of hope and dreams', which falls very short locally given the amount of false hope and nightmares going on. - The above & more leading to a crazy turnover rate, leaving experienced AE's wondering why they're not doing the same, and new hires wondering what's going on..

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Qualtrics Response
8y
Thank you for your leaving a review. We get feedback from our employees from a whole host of channels and we’re committed to using it to improve the experience for all Qualtrics employees I’m sorry to hear you found some challenges in your role, so I just wanted to reply to let you know we’re working hard to act on all feedback we receive. For example, sales training is a key priority for us and just this week our new sales trainer started to help formalise the training we give our teams. Thanks again for giving us feedback - feel free to reach out to me on dermotc@qualtrics.com if you want to talk it through in person.

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5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people, great benefits, good work life balance

Cons

Pay, complex and stagnant product

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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