Arrogance and Favoritism Abound - Technical Support Qualtrics Employee Review

2.0
May 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Free food, smart people, free gym

Cons

- Favoritism (anyone who isn't a "bro" or friends with the CEO gets shafted) - low pay and hard to get raises (don't even get raises with promotions) - Uneven distribution of accounts - Clients are overpromised and under-delivered so support and professional services are worked to the bone trying to help clients who were promised things that the platform doesn't do. - Arrogance that is almost tangible. You can feel it. It's disgusting. - Hypocrisy - they claim transparency but then discourage anyone from talking about things like salary, stocks, or going public. - They know people are giving them bad reviews on glassdoor so they have people that work there flood it with good reviews. I know for a fact this happens because I remember my manager asking us all to write a review so we could push out a bad one. - If Qualtrics isn't your life, you are looked down upon. No work/life balance. You are expected to put in crazy hours, and if you don't, you are judged. It's all about perception, though. I could "work" a 10-hour day and do nothing but sit on my computer and watch youtube, but I'd be looked at more fondly than a person who works an 8-hour day but does solid work. - People are not hired based on merit or hard work. Lots of time it's FAVORITISM.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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