Great people, but company direction is unclear - Technical Success Manager Qualtrics Employee Review

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are what make it nice to work here

Cons

The company doesn't really know where its going and all top talent has left in the last 5 years.

Explore other reviews about Qualtrics

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people, great benefits, good work life balance

Cons

Pay, complex and stagnant product

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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